Privacy Policy

Effective Date: 1st July 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from [www.ensia.in] (the “Site”)

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. This is referred to as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” – Data files placed on your device that may include a unique anonymous identifier. Learn more about cookies and how to disable them at www.allaboutcookies.org.
“Log files” – Track actions on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.
“Web beacons,” “tags,” and “pixels” – Electronic files that record browsing behavior on the Site.

When you make (or attempt to make) a purchase through the Site, we collect certain information from you, including your name, billing and shipping addresses, email address, phone number, and payment information (e.g., credit card details). Please note: we do not store any of your credit card or other sensitive payment information. This is referred to as “Order Information.”

Together, Device Information and Order Information are collectively referred to as “Personal Information.”

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to:

Fulfill orders placed through the Site (including payment processing, shipping, invoices, and order confirmations)
Communicate with you
Screen orders for fraud or risk
Provide you with product or service information and promotional updates based on your preferences

We use Device Information to:

Monitor for potential fraud and security risks (especially your IP address)
Improve and optimize your experience on the Site (e.g., analytics and performance measurement)
Assess marketing campaign effectiveness

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to help us provide our services:

Shopify powers our online store. You can read their privacy policy here: https://www.shopify.com/legal/privacy
Google Analytics helps us understand how users interact with our site. Learn more here: https://www.google.com/intl/en/policies/privacy/, and you can opt out here: https://tools.google.com/dlpage/gaoptout

We may also disclose your information:

To comply with legal obligations (e.g., subpoenas or lawful requests)
To protect our rights and safety

BEHAVIOURAL ADVERTISING

We may use your Personal Information to deliver targeted advertising and marketing communications we think may be of interest to you. For more about how this works, visit: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted ads through:

Or visit the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/

DO NOT TRACK

Please note, we do not modify our data collection or usage practices when we detect a Do Not Track signal from your browser.

YOUR RIGHTS (EU/EEA RESIDENTS)

If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise this right, contact us at the email address provided below.

Please note that we process your information to fulfill contracts with you (e.g., orders placed via the Site) or pursue our legitimate business interests. Your data may be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

We retain your Order Information for our records unless and until you request its deletion.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, operations, or legal/regulatory updates. Please review it regularly for updates.

AGREEMENT TO RECEIVE COMMUNICATIONS

By using our Site or services, you consent to receive communications from us via email, SMS, RCS, in-app messaging, phone calls, and newsletters. These may include order updates, promotional content, service information, or partner offers.

You can opt-out of promotional messages anytime by following the instructions in our emails or messaging, though transactional communication will still be sent for order-related purposes.

CONTACT US

If you have questions, requests, or complaints regarding this Privacy Policy, please contact us:

Wonder Wardrobes Private Limited
Brand: Ensia
Email: help@ensia.in (update this if you have a different official email)
Website: www.ensia.in