Shipping & Delivery Policy

At Ensia, we partner with reliable courier services to make sure your jewelry reaches you safely and on time.

Dispatch Timelines

  • Ready-to-Ship Jewelry: Dispatched within 1–2 working days.

  • Made-to-Order or Custom Pieces: Dispatched within 10–15 working days.

Delivery Timelines

Delivery timelines depend on your pincode and the product type. Estimated delivery dates will be displayed on the product page and during checkout.

Shipping Charges

  • Prepaid Orders: Free shipping across India.

  • Cash on Delivery (COD): ₹75 COD fee applicable.
    (COD is not available for made-to-order items.)

International Shipping

Yes, we ship internationally on select products.

  • Delivery Time: Typically 15–20 working days depending on destination and customs clearance.

  • Shipping Charges: Calculated at checkout based on destination.

Order Tracking

Once your order is shipped, you’ll receive a tracking link via SMS, WhatsApp, and Email.

If you face any issues, reach out to us at care@ensia.in — we’re happy to help!

Delays & Exceptions

While we aim for smooth deliveries, occasional delays may happen due to:

  • Weather conditions

  • Local courier disruptions

  • Regulatory or customs clearance

If your address becomes temporarily unserviceable, we’ll connect with you to provide alternate delivery options or issue a full refund.